Frequently Asked Questions

Thanks for asking! If you are an Introduction to Relational Horsemanship membership customer or have just purchased mini course(s), and you see locked icons on the Dashboard, it means your subscription level does not include that content. In order to gain access, you need to upgrade to a Master Course or Mentorship subscription. You can do that from  your subscriptions page. If you have paid for the content you do not have access to, contact us ASAP so that may investigate the possible glitch on our end.

Congratulations on your new programs!  If you have not receive your login details or invoice, make sure to check your Spam or Promotions folder. Keep in mind, that it can sometimes take up to 30 minutes for the emails to land in your inbox. If you have waited at least 30 minutes and you still don’t see them, contact us immediately so we can 1) make sure your order went through – there is a small possibility that your order did not go through – and 2) resend your invoice and welcome email to you.

Josh Nichol does not have any content approved for use on any websites other than our own. If you wish to make reference to Josh Nichol or any of his content in your own site, you must contact us for approval.

You may need to reset your password. Click the “lost your password?” link on the login page and follow the instructions. If you are still having trouble, make sure to clear your browser’s cache and cookies (only the cache/cookies, no need for anything else) and also the temp files in your computer. Then restart. Then try logging in again. If you don’t know how to clear your cache/cookies/temp files, see this page or do an internet search for “clear cache Google Chrome” (or whatever browser you are using).

If you are looking for the link to join, you can find it at the top of this page in the members site.

If you miss a live webinar, don’t worry! The replay will be made available approximately 48 hours after the live event and posted on this page in your Members Area where we keep the most recent three webinars. We send an mail notification out as soon as the recording is available. *Please note that if the webinar was a free webinar, recordings are not always made.

You can stream any of the webinar videos at any time. We do not at this time offer these files in a downloadable format. Anywhere that has internet or you can access your data plan, you will be able to stream these files directly from your device. There are summaries and other worksheets included with some of the lessons that are downloadable.

Josh Nichol is a world renowned horse trainer and teacher based out of Canada. He focuses on Relational Horsemanship, a style of horsemanship that allows you to see yourself through your horse and continues as you advance through the process. Mastery in horsemanship begins with a commitment to bettering ourselves! This starts with taking ownership and responsibility for our part of the story, thus interpreting the horse’s actions and performance differently.  When we are aware of – and work on developing – our side of the relationship, we truly facilitate not only growth in our horses, but growth in ourselves.  Good horsemanship challenges everything about our inner person.

Thanks for asking! The Mentorship level memberships include weekly live and recorded webinars with Josh. During live webinars, you can ask Josh questions and work on your horsemanship. You will also have access to two 1-1 private sessions with either Josh or a JN Advanced Instructor (depending on your Mentorship subscription level) that are scheduled using the instructor’s calendar link at at time that works for you. The difference is that the Master Course does not include the private 1-1 sessions and extra email support. As soon as you become a Master Course or Mentorship level member, you will have access to the archives of the past webinars so that you can review the material at any time.

You might try using a different browser. We recommend using Firefox or Chrome. Another possibility is that your device or video watching software on your device (like Adobe Flash) might be due for an update. Also, make sure to clear your browser’s cache and cookies and then restart your browser.

Thanks for asking! Go ahead and send us an email with the subject line “Affiliate Inquiry” letting us know why you’re interested, where you’re based out of, your best contact information and time to call, and your website URL, and we’ll get back to you asap.

In addition to training directly with Josh, you have the option of training with one of his Advanced Instructors who are hand-picked and certified by Josh. You can apply to work with one of them here.

The other way to train with Josh directly is to attend one of our Clinics. Please visit our Upcoming Clinics and Events page for more information.

No problem! You can cancel your membership anytime. Simply visit your Subscriptions page and look for the cancel buttons at the bottom. You will retain access until the end of your currently paid term.

Sometimes if a cancellation is requested and processed on the same day as the payment was due, the charge will show up as “pending” on your account. Depending on your bank, it can take 1-2 days for the payment to “drop off” from your account. This is normal. If you have received your cancellation confirmation and still feel you have been charged in error, please contact us immediately so that we may send your bank the information they need to confirm.

Good question. At this time, we only accept credit or debit card payments. If you have a special circumstance and would like to inquire about other options, please contact us directly.

From your Members Area, visit your Subscription page (accessible from the Account->Subscriptions menu). You will be able to update your credit card information on that page. NOTE: Please do not send credit card information via email as it it not secure.

Great question. When you purchase a virtual product, clinic, or a physical product, you will see “Josh Nichol” on your credit card statement.

Absolutely! If you would like to upgrade (or downgrade), visit your Subscriptions page. Just choose the new option that you want (by clicking on the square picture) , and proceed to the order form, where you can check out with one click. By upgrading through this page, you ensure that you are logged which means that your existing subscription will be replaced with your new one and your payments will be prorated as appropriate.

If you want a refresher on what each membership option offers, you can learn about the Master Course here and about the Mentorship here. Just make that you visit the order form through your subscription page when you’re ready to purchase.

At this time we only accept credit card payments for all virtual and physical products. If you would like to to send a check or money order for a Clinic, please email us at [email protected]. You can also contact the Clinic Host directly (for the particular event you are interested in) for more information.

Each clinic has a maximum of 7 or 9 participants, depending on which format it is. (For example, Trail Clinics are formatted a little differently than Cattle Clinics.) For more information about formats, see our Upcoming Clinics and Events HERE

We have many different kinds of clinics. Cost depends on location and type of clinic. For more information, see our Upcoming Clinics and Events page. Click on the event you are interested in to see a full description.

We require a $350 non-refundable deposit to guarantee your clinic spot. The remaining amount is due 30 days before the first day of the clinic you are attending. Your clinic deposit is non-refundable. Clinic cancellations and balance amount refunds vary based on clinic location and clinic host. For more information, please contact Cathy Nichol at [email protected]

Contact the clinic host for more information. Contact information is listed within the specific event in the calendar on the Upcoming Clinics and Events page.

Most of our Clinics are located at Eagle’s Wing Ranch. See below for answers specific to this location.

Camping areas are available on the property. There are no hookups for power or water. You can also check out the local motels. Contact [email protected] for more information.

We provide individual 30’x90′ outdoor pens for your horse. Please bring your own feed and buckets.

We have an 80’x140′ indoor arena as well as the same sized outdoor arena and round pen.

Auditors are welcome to attend the clinic for a nominal fee of $20 per day. This is a great opportunity to observe the sessions and learn from Josh’s teaching without the need to bring a horse. There’s no need to pre-register; simply arrive on the day that works best for you and enjoy the experience.

Horses can be provided for international students depending on their level of ability.